Reviews

Reviews

Everything went fine except that Park Plus raised the daily rate a little over $1 per day--after we had reserved parking on their website, paid a $10 deposit and got a printed confirmation of the rate, tax and fees and dropped out car off at the lot. We only figured that out after we retrieved out car after returning from our trip. We were out just shy of $12 so it was not the end of the world. But it was a surprise.
- Joseph McGuire
Ever since we found Park Plus, I no longer hate using Newark Airport for travel. They make the parking experience much better. You never wait long to be picked up and car is always ready. Great Service, affordable and the drivers and staff are excellent!
- Debra Fifield
Excellent service. Professional and reliable. Thank you.
- Ingrid
Great Service all the way around, meaning contacting on the phone, at the counter at drop off and at pickup back to our car which was safe and sound! Thank you all for communicating among each other as employees which made for quick pickup at airport from our journey.
- The Perry Family
Quick and convenient
- Salen Diep
My first time (1/20/19) using Park Plus at LGA was great. Low daily rate, very short distance to terminals, responsive personnel and the shuttle to/from was quick. I will use next time.
- Jim K
So easy! Very reasonable! We got off the plane, called them and they were at the pick up location in 5 minutes. Our car was waiting for us when got back to the base. I will definitely be back. Thank you!
- Beth Lannon
This is our first time experience with ParkPlus. I purchased from Groupon. It wasn't a good experience when we checked in. Our flight was at 10am, and we arrived at the ParkPlus gate around 7am. The gate was closed with a sign that said "call#.....", we called the # and the receptionist said please drive to a different location. In addition, when we checked in, there are other families already sitting in the van, and one lady was complaining to the driver that she will be late for her flight, due to only one employee at the site and performed the check-in process. My suggestion for ParkPlus company is to put the address on the sign with the phone#, or clearly state on their website and/or for Groupon customers. Also provide at least two employees on the site for processing faster.
- Jen TSENG
Great. Fast efficient. Close to the airport. Recommend this place to park.
- Steve
First time using Park Plus ….a little difficult to find the lot.....smooth and fast drop off but not as much for pick up. Overall, great and convenience service. I will definitely use it again for sure.
- JR
The individuals who work at the Bessemer St. location were very pleasant in helpful. I was able to get to my flight on time and when I returned a shuttle came to get me within 5 minutes of my call. I don't drive to the airport too often but when I do Park Plus is where I will get my services! Thank you.
- Damonique H.
This has been a pretty good parking spot. Pick up at airport OK, not the best. Price was good until without notice they charged double for my Ford Explorer which still only takes up one space like a Honda. They now consider it an oversized vehicle. Ridiculous!!! Too bad. There are plenty of parking places. I found one for $11 indoor parking and no oversized charges
- Bob
Pulled into the very well lit lot to drop off my truck. Was met by helpful employes They took my luggage and within 5 minutes were dropped off by a very friendly driver. When my trip ended i got my luggage called the number and within 5 minutes i was back at the lot luggage in hand and homeward bound. I feel safe leaving my truck at the lot. Thanks ...
- Scott k
Newark airport, Park Plus - my third parking there. There was no waiting when I arrived to park and in 10 minutes I was already in the terminal. Upon my return there was no need to call - shuttle was already there. Check-out took less than a minute. Because I did not call, it took another 2 minutes to wait for my car. All together in less than 15 minutes after I exited from the airport terminal I was already driving home. What else can I add? I recommend Park Plus to anyone. - Alex
- Aleksandr Umanskiy
This is a great place to leave your car . Great customer service reliable and friendly. This isn’t the first time I’ve parked there I use them because they make traveling a little easier. The drop off and pick up at the airport is excellent.keep up the good work .
- Elaine DeSouza
Have used Park Plus several times, including red eye travel off-peak hours , and never disappointed ! The drivers are pleasant, pick up quick and reliable and check in / out a breeze. Looking forward to using them again several times in 2020 !
- Rita W
Organized , quick delivery and pick up. Alittle confusing to find your way out.
- Barbara SHAEFFER
The parking attendants were outstanding, very courteous, and right on time bringing us and picking us up from the airport. The woman who works the desk at 1:00 in the morning is not so nice, she's a miserable woman who needs a course on her people skills. I called her right when we picked up our bags for them to pick us up at Terminal C. She asked me in a nasty voice, "where were were at" and i told her terminal C at the baggage. Then i asked her "where do we meet the bus" and again, in a nasty voice said "look it up on the back of your card" When the driver picked us up, who was VERY NICE and dropped us off at the office, i went in to pay the balance. She was still very nasty with me. This is the first time i've used your facility and i will use your company again, as i said, all of your attendants and drivers are outstanding, very nice.. but she needs a lesson.
- Michael Bassano
The most amazing service around! Arrived back at EWR from San Juan and didn't have heavy coats for the 14 degree temps. Our pick-up van took only 6 minutes to arrive and get us from the time we got our bag. And our car was already pulled up and waiting for us when we arrived at the drop-off.
- Liisa Warren
We have been Park plus customers for now about 5 years. Excellent service and very courteous staff. Our textbook experience was a bit off because of Parkplus not accepting our Groupon coupon. Seems even if the coupon is for non- blackout dates if you pickup on a blackout date they do not allow - our coupon was 7 day 11th April to 18th April, and after that 19-21st April we would pay daily rate- but Parkplus policy is that coupon is not valid as car pickup is on a blackout date. We would urge Parkplus to relook at this policy or make sure that it is not just a disclosure in fine print which can be misunderstood. Like we said first such weird experience in 6 years!
- RST
Good I recommend for everyone
- Girlene Silva
Quick and easy service once you nail down where they will pick up which is on the back of the stub. They drop you right at the terminal which is very nice. Bob
- Bob
I've been using Park Plus for the last 5 years and they never failed me. Very reliable company. Easy and fast check in and check out. Fast pick up at the airport. Highly recommend it!
- Olga Dmitrieva
Always the same level of service. Efficient and safe at a reasonable price. THANKS TO THE STAFF.
- Thom Fiorentino
Awesome experience; friendly knowledgeable and professional courteous staff
- John W
Coming from California we had to call several times than wait to 45 minutes to being pick up . Communication amount employees need to be improved .
- Astride
It was incredibly easy to use this service. When we left the terminal the bus was there and quickly zipped us back to the parking lot. Only thing that would have been nicer was having the car running and warmed up on our arrival!
- michael
parked my car at Park Plus at Newark Airport for 15 day. Arrived there at 4 AM and they were open and prepared to accommodate. Waited only a few minutes until van departed for airport.. about a 5 minute ride. Van driver helpful, courteous and professional. Upon return , I called Park Plus and they picked us up at airport in about 5 minutes. My car was ready upon return. I have used Park Plus on 4 or 5 previous occasions and I have always had a positive experience. I would strongly recommend them.
- doug mcgrath
Clean, courteous, on time. no issue with the car when we returned. we were referred by friends and have told other friends and family about Park Plus. A little hard to find, so some extra time is needed if you're a first time user but not trudging around airport long term parking looking for the car! well worth it!!
- Steve
First time parking there. Valet DELIA did an outstanding job of checking us in and explaining everything. Great place and I’ll continue to use them.
- Carlos
The pick up from the airport is on time, however, personnel at the pickup location have much to be desired, I.e. courtesy, acknowledging clients and timely delivery of vehicle.
- Bill
My husband and I parked our car for a long weekend at the Newark Park Plus Bessemer site before our flight to Asheville. Park Plus airport parking is an easy and inexpensive facility that we found on the internet. Drop off and pick up was very efficient, along with a very courteous staff who had our car ready when the van brought us back to there site. Highly recommend this facility. You will not be disappointed!
- Pat
Newark airport, Park Plus - my third parking there. There was no waiting when I arrived to park and in 10 minutes I was already in the terminal. Upon my return there was no need to call - shuttle was already there. Check-out took less than a minute. Because I did not call, it took another 2 minutes to wait for my car. All together in less than 15 minutes after I exited from the airport terminal I was already driving home. What else can I add? I recommend Park Plus to anyone. - Alex
- Aleksandr Umanskiy
Ever since we found Park Plus, I no longer hate using Newark Airport for travel. They make the parking experience much better. You never wait long to be picked up and car is always ready. Great Service, affordable and the drivers and staff are excellent!
- Debra Fifield
parked my car at Park Plus at Newark Airport for 15 day. Arrived there at 4 AM and they were open and prepared to accommodate. Waited only a few minutes until van departed for airport.. about a 5 minute ride. Van driver helpful, courteous and professional. Upon return , I called Park Plus and they picked us up at airport in about 5 minutes. My car was ready upon return. I have used Park Plus on 4 or 5 previous occasions and I have always had a positive experience. I would strongly recommend them.
- doug mcgrath
My husband and I parked our car for a long weekend at the Newark Park Plus Bessemer site before our flight to Asheville. Park Plus airport parking is an easy and inexpensive facility that we found on the internet. Drop off and pick up was very efficient, along with a very courteous staff who had our car ready when the van brought us back to there site. Highly recommend this facility. You will not be disappointed!
- Pat