The parking attendants were outstanding, very courteous, and right on time bringing us and picking us up from the airport.
The woman who works the desk at 1:00 in the morning is not so nice, she's a miserable woman who needs a course on her people skills.
I called her right when we picked up our bags for them to pick us up at Terminal C. She asked me in a nasty voice, "where were were at" and i told her terminal C at the baggage. Then i asked her "where do we meet the bus" and again, in a nasty voice said "look it up on the back of your card"
When the driver picked us up, who was VERY NICE and dropped us off at the office, i went in to pay the balance. She was still very nasty with me.
This is the first time i've used your facility and i will use your company again, as i said, all of your attendants and drivers are outstanding, very nice.. but she needs a lesson.
- Michael Bassano
Coming from California we had to call several times than wait to 45 minutes to being pick up . Communication amount employees need to be improved .
Ever since we found Park Plus, I no longer hate using Newark Airport for travel. They make the parking experience much better. You never wait long to be picked up and car is always ready. Great Service, affordable and the drivers and staff are excellent!
- Debra Fifield
Newark airport, Park Plus - my third parking there. There was no waiting when I arrived to park and in 10 minutes I was already in the terminal. Upon my return there was no need to call - shuttle was already there. Check-out took less than a minute. Because I did not call, it took another 2 minutes to wait for my car. All together in less than 15 minutes after I exited from the airport terminal I was already driving home. What else can I add? I recommend Park Plus to anyone.
- Aleksandr Umanskiy
parked my car at Park Plus at Newark Airport for 15 day. Arrived there at 4 AM and they were open and prepared to accommodate. Waited only a few minutes until van departed for airport.. about a 5 minute ride. Van driver helpful, courteous and professional. Upon return , I called Park Plus and they picked us up at airport in about 5 minutes. My car was ready upon return. I have used Park Plus on 4 or 5 previous occasions and I have always had a positive experience. I would strongly recommend them.
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